If something goes wrong while creating, billing, or signing in, AI Fitting keeps support entries visible in the product.
Where to get help
- Sidebar Support opens this help path
- Footer contact email for direct outreach
- Signed-in ticket flow under
/dashboard/tickets(when enabled) - Order history under
/dashboard/orders
Before you contact support
Gather:
- the page or tool you were using
- approximate time of the issue
- order or subscription details if the issue is about billing
That helps AI Fitting support respond faster.
Refunds
- Review the purchase on
/dashboard/ordersfirst - Request a refund through the product / ticket path when available
- AI Fitting reviews refund requests against plan terms and payment-provider rules
A refund request does not automatically cancel every active generation workflow; support may ask for clarification if the request relates to incomplete or disputed deliveries.